Who we are
At Industrial Compliance Quality Certifications (ICQC), we are committed to protecting the privacy and confidentiality of all personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (https://icqc-cb.com/), use our services, or interact with our team.
1. Information We Collect
We may collect the following information:
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Personal Information: Name, email address, phone number, company name, job title, and any details you provide through our contact forms or service inquiries.
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Certification Data: Information related to your organization’s management systems, including registration numbers, audit records, and certification details (only for clients).
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Technical Data: IP address, browser type, device information, and usage data collected automatically through analytics tools.
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Uploaded Documents: Files and documents shared for certification or inspection purposes, including compliance evidence.
2. How We Use Your Information
Your data is used for:
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Responding to your inquiries and service requests.
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Processing certification, inspection, or registration applications.
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Maintaining accurate certification records as per ISO/IEC 17021-1:2015 and ISO 17020:2012 requirements.
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Sending updates about certifications, audits, or regulatory changes.
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Improving our website experience and services.
3. Cookies & Tracking
Our website may use cookies and similar technologies to:
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Remember your preferences (e.g., language selection).
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Collect anonymous usage statistics (Google Analytics or similar).
You may disable cookies through your browser settings, but some site features may not function correctly.
4. Data Sharing & Disclosure
We do not sell or rent your personal data. However, we may share information with:
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Accreditation Bodies: To demonstrate compliance with accreditation requirements.
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Auditors & Assessors: For conducting audits and inspections.
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Legal Authorities: When required by law or regulatory obligations.
All shared data is handled with strict confidentiality.
5. Data Security
We implement technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. Access to certification and client data is restricted to authorized ICQC personnel only.
6. Data Retention
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Client certification records are retained as required by accreditation bodies and legal obligations.
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Contact form submissions and general inquiries are stored only as long as necessary to fulfill the purpose.
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You may request deletion of your data unless retention is legally or contractually required.
7. Your Rights
You have the right to:
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Request a copy of the personal data we hold about you.
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Correct or update inaccurate information.
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Request deletion of your personal data (where legally permissible).
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Withdraw consent to data processing for marketing communications.
You can exercise these rights by contacting us at:
info@icqc-cb.com
8. Third-Party Links & Embedded Content
Our website may include links or embedded content from third-party websites (e.g., videos, publications). These sites may collect data independently. We are not responsible for their privacy practices and encourage you to review their privacy policies.
9. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices, accreditation requirements, or legal obligations. The latest version will always be available on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Industrial Compliance Quality Certifications (ICQC)
📧 Email: info@icqc-cb.com
📍 Address: Pakistan
🌐 Website: https://icqc-cb.com
